Value Vision

Customer support

Help with scans, vehicle reports, App Store purchases and privacy requests.

Payment not showing

Open Value Vision's purchase screen, choose Restore Purchases and keep the app open while Apple confirms the transaction. Restoring does not charge you again.

Report problem

Keep the failed result visible and note the approximate time, vehicle registration or item type, device model and Apple transaction reference. Do not send card numbers, passwords or API keys.

Contact us

Email support@valuevision.app. We aim to investigate payment-access and failed-report problems promptly. Refunds remain subject to Apple's process and applicable consumer rights.